Samsung HW-Q67CT 7.1-Channel Soundbar with Acoustic Beam Technology and Wireless Rear Speaker Kit

Amazon Customer: We purchased the Samsung HW-Q67CT 7.1ch Soundbar with Acoustic Beam and Wireless Rear Kit (Renewed). We also purchased the Asurion 3 year protection plan for product support.
We invested $299.00 for this purchase thinking it would be covered for 3 years… Several months ago we started having issues where the product would not turn on from the TV it was connected with via the HDMI eArch cable.
Then about a month ago it would not function at all, even if we turned it on using the power switch on the unit. It would not produce any sound through the sound bar at all. We had to play sound through the TV sound system.
We contacted the Asurion repair, got the service request and finally sent it in for repair (three year coverage). We packed up the unit, sent it in, and delivered to the UPS center. NOW the Status update notified us that the unit was beyond repair.
It seems as though they could not repair the unit, which suggests the unit was not refurbished properly, or the unit was not right from the refurbish work.
We purchased the unit in good faith, and assumed the product would function properly, and was repaired correctly. WE even added the...

United States on Jun 18, 2022

Alan: With the back speakers this soundbar had great sound for the under $250 price. Love it for movies and sports. Only okay for music.

The reviews are correct that the subwoofer does not provide enough bass to feel it. However you do hear it and it sounds good. It's a 6" woofer so don't think you can have a woofer you feel in that size or at this price.

If give it 3 stars compared with a $1000 sound system but gave it 5 for the sound and value at it's price point.

United States on Jan 17, 2022

Jaminwizard: The directions for set up were straight forward. I had it set up on my T.V. within an hour, but I found out right away that the remote wouldn't adjust the volume. So I did the firmware download and applied it to the sound bar. Then the remote wouldn't work at all.
I emailed them (Thousands of Electronics) and got a prompt reply that I would be getting a new remote. Less than a week later I got the remote and it wouldn't work either. An email later, Carly instructed me to perform the set up again.
Everything works as it should and I'm a very happy customer! Thank you Carly at Thousands of Electronics!

United States on Dec 30, 2021

DeyHota: Bought a refurb set. Didn't sound too good with connecting the sound bar's Bluetooth to my LG TV, but it did pair easily. The audio was there, but the bass really wasn't at first. Had to really crank up the sound to really get some bass response. Switched to the HDMI ARC in/out from my TV and the sound amplified quite a bit. After that it was just a matter of tweaking and fine tuning the internal EQ, speaker placement and levels. I don't know if the subwoofer is self amplified, but at the levels I was running it, it didn't seem to clip. FYI, it's a ported enclosure.
In general the system is both satisfying in terms of going loud and staying clear. I'm really happy with it, I only wish the subwoofer had its own crossover level.
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Update 2 weeks later:
Although using the HDMI ARC sounds more amplified than the Bluetooth, the sound levels are just way-way off. The rear speakers are much too loud even at the lowest level setting, the sub is very sensitive, and the center channel is really hard to hear, especially with soft spoken voices and when there's dialogue during action scenes. I prefer not to use subtitles, but have had to turn them on...

United States on Dec 26, 2021

Don Woriboutdaht: Please do not think that this will replace the traditional receiver/speaker set. This product is more so for people who doesn't want a flat sound from their TV but do not want to invest heavily and/or too lazy to hide the back speaker wiring. This is not 7.1 or 5.1 speaker set at all. Instead it is more like 2.1 traditional sound bar with back supporting speakers. It doesn't differentiate the back audio from the front from my testing but more so that it plays the left or the right audio from the back. I was very disappointed and was going to write a horrible review for this item, however, I reminded my self that I only paid $250.xx for this. Does the sound that this device offer worth $250.xx? And the answer is YES and then some. Woofer has a nice deep thump to it that easily handles explosions and the "Buwaaahs", bar has enough range to offer clear speech even in a loud action packed scenes, and the back "Non Surround" speakers somehow it does offer depth. So yeah, for me and for my needs it was a great purchase with a pinch of disappointment.

United States on Jul 31, 2021