Royce Union RMT Mens 27.5" 21-Speed All-Terrain Mountain Bike

Amazon Customer: The bike was easy to order, it was delivered on time, easy to assemble and rides great! It is just what I was looking for versus higher priced bikes. Plus, Customer Service was very responsive with a question I had.

United States on Nov 15, 2023

Tony Ferreira: Good

United States on Nov 08, 2023

Sunny: Rides excellent with new seat and paddles I changed

United States on Jul 10, 2023

neil jacobson: Bike arrived with a defective front fork, also bent spokes which I just bent back. I put together a few bikes and this one was pretty easy, I just wish I could ride it. Edit: almost a month later and replacement part has yet to arrive...still sitting as a pile of junk on my floor. What an absolute waste of money, don't make the same mistake I did.
Re edit: After a month of waiting for the replacement part I called them back. After the initial call they said the product would be shipped promptly and arrive within 7-10 days. Today they told me the part was on back order, hasn't shipped and they have no idea when it will. I then contacted amazon for a return but it's a huge hassle, all just to get my money back. DO NOT DEAL WITH THIS COMPANY!!!!!!! They straight up lied to me in hopes the return window would expire.
Re Re Edit: Amazon will not take the return, so no I'm basically stuck with a 500$ heap of metal on the ground I cant use or send back. I WILL NEVER ORDER FROM AMAZON AGAIN

United States on Jul 03, 2023

Dan: Makes a funny noise when I pedal so if you don't wanna hear a clicking noise every 5 seconds don't buy. Otherwise great bike I'd buy again

Canada on Sep 19, 2021

Lauren: The assembly took me a couple of days (not straight through but working on it intermittently)… I am enjoying riding this bike. The only problem with it is the front brakes do not align properly on the wheel and therefore render completely useless, which could be dangerous if I need to stop suddenly. The back brakes work fine.

United States on Aug 03, 2021

DaveDave: I am 6'3" / 191 cm and weigh in around 265lbs / 120 Kilos. My body shape is relatively long legs , but also a lot of my height comes from my Torso. This made the handlebars too low for me so read on to see how that was addressed.

Initial Impressions: Bike came on schedule and it was well packaged. There were no issues with parts missing, flat tires , or any other issues I have read about in the other reviews. The bike comes mostly assembled. My #1 recommendation is search You-Tube for Royce Union Bike assembly. I found the printed manual incomplete and somewhat confusing. The you tube video is about 12 minutes and it was perfect.

Once assembled took it for a quick ride. Gear shifting takes a little getting use to, but after a few rides I have gotten use to it. I raised the seat but could not raise the handlebars. The saddle it came with was brutally uncomfortable so I ordered a new one. I also took it to the local bike shop and had a new riser (to raise the handlebars) put in. The break cables were long enough with the extension so I did not have to replace those (had I know this I probably would have done it myself). Now with raised handlebars , new more comfortable...

Canada on Jun 22, 2021

LJ: Flat and broken tire after 1 ride!!!!!!

Canada on Jun 04, 2021

Alex MacDonnell: front tire has a bad valve cant hold any air. instructions are the worst thing I've ever seen
bike is solid don't get me wrong but the hassle of taking it apart.. putting it back in the box and waiting for an exchange? I would rather just pay someone to fix the tire on my own.. bike is solid and seems like a great bike but one bad part isn't worth the pain the box back up.

Canada on May 20, 2021