Premium Levella PRF90DX Upright Single Door Beverage Merchandiser Refrigerator Cooler

Kristi : This fridge came to us damaged. We called customer service as well emailed them photos with a detailed description of the parts we require to repair the fridge and have received no parts nor a responding email.
I left a telephone message for manufacturer to resolve the issue and nothing. I guess next step is to return the fridge BUT I will not be ordering another one. Obviously Premium La Vella does NOT stand behind the products they sell.
Not a happy consumer

Canada on Dec 19, 2023

mikeh hickey: This fridge has been fine for 6 months and then started holding inconsistent temperatures. Without moving the dial it would start freezing, we would turn down the dual from 4 (recommended temperature) lower then noticed it wouldn't start cold enough. Then we had to turn the dial up higher and higher to stay cool until it stopped working completely. This series is events only took a week to the compressor stopped working.
I've tried calling their number for their service department. Once last week and no call back, 4 times this week with no call back. At this point I'd rather deal with the hassle of sending it back then deal with buying a new compressor since they obviously don't support their warranty

United States on Oct 20, 2023

Jerry L. Lawson: This is a replacement for a "Man-Cave" refrigerator that was damaged in the flood. I don't think this is as heavy-duty as the commercial unit I had before. The unit came undamaged which was a concern as the reviews I read said theirs came damaged. Mine was perfect. It is much more quiet that the previous unit and it cools quickly. It also has a light display at the top that you can have decals fabricated to your liking. I am happy with the purchase and think this will make a nice man cave addition.

United States on Oct 02, 2023

nscolorado: This unit is attractive, runs quietly and seems to be well made. Only non-shipping related issue was that one of the shelf mounting strips was .3" lower than all the others so one corner of the shelves is unsupported. Not hard to fix with a spacer, but that was the only quality control issue I encountered. Shipping was another matter... I ordered first unit and it arrived, as scheduled, with driver courteously moving unit into my small retail shop. Only problem is once it was unpacked the unit seemed to have been run into by several forklifts in its travels - maybe dropped off a loading bay - who knows. Sadly, it was unusable with dents, crumples, punctures and the unit separating at a seam inside the unit from shipping abuse. Sad to have to return it. Contacted Amazon and passed around to different reps. A date and time was set for pick up. Waited around all day and nobody showed up despite emails and texts reminding me to be available at the set time. No follow up by shipping company. Called Amazon back and they said they saw that a pick up was scheduled and don't know why it didn't happen. They rescheduled. I waited around a second day (10 days...

United States on Mar 09, 2023

Jai Moore: This fridge was bought for my new in home bar, i had a nook built for it to slide right into place!! I received the fridge with shipping damaged a dent on the right side and it was smushed at the top left side.I plug the fridge in (to make sure it worked properly) and then I contacted the seller to inform them of the shipping damage and told them I would keep the damaged fridge as long as it functioned properly, but wanted a discount off! They respond with in 15 min asking for pictures of the damage (as expected) I sent the pictures and about 1 hour later Amazon sent me a notification saying that a discount was being processed… They were so fast, and the discount was more then I was expecting!!! This company’s customer service was a 10 out of 10. As the bad reviews say the light permanently stays on but if you open the door at the top you will find a on/off switch so you can have it off or on all the time…and there is slight condensation that runs down the inside back panel but nothing a paper towel can’t fix!!! This fridge gets VERY COLD, VERY FAST!! It’s very quite and the capacity was larger then I expected!!! This fridge does lock which is a cool...

United States on Jul 27, 2021

Amazon CustomerAmazon Customer: I have had the new fridge for about 3 weeks now. I wanted to wait before I wrote a review. This is one of my favorite purchases in a very long time. As you can see in the pic it has plenty of room for whatever you need. Having this inside is also a huge plus. No more having to go to the garage fridge to get drinks. Plus you can see what you are low on. It works great, keeps a steady temp and is relatively quite. It sits in our pantry so the motor and fan don't bother us at all. Looks great, works great and is a great new addition. Everyone who sees it wants one. Very happy with this purchase and very glad I pulled the trigger.

United States on Oct 22, 2020