Outsunny 10' x 13' Soft Top Canopy Gazebo - Perfect for Outdoor Parties and Relaxing in the Shade

Jc3wings: purchased may 0f 2020, had small issues, company offered adjustment on price. after 1 summer of use and stored over winter (michigan), multiple seams and hems coming apart. Had friend reinforce multiple spots so we could us again for 2021. company sent out a full frame and canopy. GREAT. canopy material is not very sturdy. by end of 2021 1 big rip. beyond repair. so we opened the new box and decided to use the canopy out of the new box on the old frame. Nope, frame had multiple cracks the tubes we're full of rusty water. So down came the old frame (2 yrs of use) and up went the new frame. I haven't asked the company again, but they do not offer replacement canopies for this frame. I'm grateful that the company offered me a new one, but i have to say this product is not a long lasting one. 2 yrs and in the trash. so we did reinforce the corners many other spots before putting number 2 up. also painted the entire frame with rustoleum hoping for longer use. it's a real nice looking canopy when up, just not a very well build product. company service is good, quick response on first set of issues. If they read this, it will be their first notice of...

United States on May 31, 2022

MichaelC: Nice looking shade structure and (so far) a good value for the price. Assembly was not difficult, though it wasn't exactly simple. The end of one of the frame pieces was smashed (though the box was not), which meant a bit of chipped paint and a bit of bending with pliers required to get it to fit together. Several other pieces were a bit bent, though it didn't prevent them from being assembled. I wouldn't call the structure sturdy -- it feels like not much effort would be required to bend even the leg posts. The roof fabric is very tight, which makes it a little challenging to install but also helps to pull the structure together. It connects to the frame via stitched on pockets which I'm certain will fail after at most 2 seasons.

All that said, it's cheap (as in inexpensive) and, for the money, makes a good temporary solution. If I get two summers out of it, it'll be almost worth the price.

UPDATE: I got 2 summers out of it, though it had a few minor issues show up right away. The ties that secure the curtains to each post to keep them in place are very weakly attached to the curtains and started coming off pretty quickly. Also, several of...

United States on Jun 15, 2021

Scott Fleetwood: First off ...anyone complaining that it takes 3 people to assemble, should take a reading comprehension course...it says it everywhere! In the instructions, and on the product itself. SUPER easy to install...unless “yer that guy” who refuses to read the instructions! We went through the whole summer & it was fantastic! I anchored the product to our concrete patio & it held quite well considering we get regular 60 MPH wind gust off of Lake Erie! (I’m pretty sure the provided anchors, would have not held the structure in place)

I’m quite satisfied with the purchase, as is my wife & Family. It was a really nice finishing touch to our backyard makeover.

One final note. The 60+mph wind gust The other night did in the lower canopy, ripping the corners. I contacted the seller and they will be replacing it, as it is still under warranty. The customer service was Fast, polite, and very professional.

This product held up admirably.

I’m really glad I ignored ALL of the negative comments.

Yep...I would buy another too

United States on Oct 15, 2020

Dave's Thoughts: You know the old saying "you get what you pay for"... Well, in this case, I don't know if I got what I paid for or not. I think I may have got less. The instructions are very minimal, but the frame was not too difficult to assemble. It definitely takes three people. The quality of the frame is about the lowest I've encountered. The material is very very thin. Several of the poles were bent in shipping (which took much longer than it should have - Thanks FedEx). I'm using sand bag weights on each leg to keep it in place. These work very well, but the frame is so fragile that leaning on one side seems to bend the frame. The canvas top is no better. It has pockets on the corners that the top poles are inserted into to keep it in place. I have had this for just over a month, and I've already had one corner rip out and a few others start. Same issue with the small center top. Very cheaply made. There are push pins on the top poles that allow you to lower it to install the top. The material seems ok, I haven't had any rips, but the thread and stitching are very week. Much of it is already coming apart. Anyway, if you're looking for something cheap to use for a single...

United States on Jun 26, 2019