NutriChef PKCWC24 Dual Zone Wine Refrigerator - Perfectly Chill White & Red Wines

BWBW: I purchased this wine fridge after quite a bit of research for about C$850. The handles were not very easy to install and very easy to strip the thread of the fasteners. The fridge reached the desired temperatures for the red and white wine sections fairly quickly and was very good at maintaining the temperatures. The temperature display is easy to read though it would be really nice if you could dim them as they are quite bright. Any bottles that are not very standard size can be a challenge to fit.

The fridge started getting noisier and noisier over a few months and was running almost constantly. A fairly loud whirring noise, plus a buzzer sometimes and loud clicks. I investigated and discovered that it was a noisy fan inside and that a connection to the compressor was leaking a small amount of refrigerant - probably since it was new. I had a service technician come to look at the fridge and he replaced the fan which took care of most of the noise, but the compressor leak was far too expensive to be worth repairing.

I would not buy this brand again.

Canada on Mar 04, 2023

Velma: The item was defective so I returned it immediately. They received few weeks ago and I have not received my refund yet. I don’t know what is taking them so long

Canada on Jan 31, 2023

Vicki: I had an issue with the handle, product was out of warranty, but they sent a replacement part, feee of charge. Easy to work with and fear follow up.

United States on Jan 27, 2023

OwenOwen: Fast shipping and easy setup. I filled the cooler with my wine and set appropriate temps for red and white wines and temps have stayed exactly as set. The cooler runs quietly, especially after the compressor goes off, but even with the compressor on the unit still runs relatively quietly. The only negative - and it's not a deal breaker - is if you have some fatter or taller wine bottles than the standard size you won't be able to get 24 bottles in the cooler. It would be nice if the designers could account for this by making the unit slightly larger. All in all, I highly recommend.

United States on Sep 21, 2022

Nancy CordiNancy Cordi: The media could not be loaded.  UPDATE TO MY ORIGINAL REVIEW BELOW:

Since my initial experience of receiving a damaged wine refrigerator that was most likely caused by logistic mishandling and then not being able to get through to customer service, a few top-notch representatives of PyleUSA stepped in immediately and were willing to do all they could to send me a new unit. Once the new unit was received, they followed through with amazing customer service to ensure my wine refrigerator arrived and uncompromised. And while the original unit I ordered was not in-stock to replace, it was replaced with another style and I could not be happier with it. My new wine refrigerator is a quiet unit and looks spectacular in the home. The lighting is very pretty but wished it would stay on longer, as it would be a nice illuminating accent in the home when we are gone or sleeping. Also, some wine bottles will not fit if they have a slightly longer neck but most of mine did. But overall, fridge is beautiful and would highly recommend once to anyone!

I strongly believe that as a result of these individuals who were able to come through for me and to quickly remedy the...

United States on Jul 25, 2022

Daniel: J’aime bien le look et fonctionne très bien!

Canada on Feb 26, 2022

William Bembridge: The doors do not align perfectly, and it seems to cycle the compressor / fan often but the features are exactly what I wanted, and the customer service group are extremely responsive.

Canada on Jan 20, 2022

Diane: Le contrôle de la température est stable. Beau produit bon prix.

Canada on Jan 17, 2022

Mike Ryan: We were very excited to receive this refrigerator. It has dual climates for the left and the right. When we first plugged it in it was quiet. After a couple of hours it started making a noise. I hunted around for it and noticed the noise got really loud when I opened up the left door. We had yet to put anything in it so I lifted it up on a table to see if I could see anything out of place.
After spending a couple of hours looking I gave up and contacted the seller Deal Goods. They responded quickly and asked for a video which I sent them. Again they responded quickly and asked if they could send a replacement which I agreed to. 2 days later it was at my doorstep. This is great customer service. I wouldn't hesitate to purchase from them again. Thank you Deal Goods! And this wine fridge is AWESOME!

United States on Jan 26, 2021

CoreyCorey: 10/26/20 - I am reviewing this product based on the arrival condition and setup. I will update this review after the unit sits upright for a few days to make sure all the coolant returns to the proper place. It is recommended to let it sit for 2 hours prior to turning on in the instruction manual. A more cautious method is to let it sit the same number of days it took to ship.

The product was packaged very securely, however, upon first inspection it looks like I have a large but slight dent in the top of my unit. The packaging was not damaged but I would guess someone stepped on the box and the pressure was sent to the top of the unit. We will see if this will have any negative effects. It also has a small scratch on the top.

The unit arrives with the door handles off, it requires 4 Phillips head screws to attach. The mounting mechanism is a plastic tab inside the door. If you put even the slightest amount of extra force the plastic tab will break and fall into the door and you will have to DIY a connection. This happened to be with 1 of the 4 bolts. I used a longer bolt of the same thread size and a washer to connect it, as seen in the photos. This tab should be...

United States on Oct 26, 2020