Next-Gen JuiceBox 32 Smart Electric Vehicle Charging Station

Ron L.: All hardware and short whip included with charger. After running conduit and wire from breaker panel to secondary junction box, turned on and everything worked great.

Installed wifi app on my phone and its out of date, needs firmware update as my vehicle does not show up.

Loaded previous year vehicle and work fine.

Not sure yet if juice box related issue or my internet but it keeps needing to be reset. This is a hassle as you have to turn off then follow instruction and reinstall wifi. Knowing just a little about this process i think its a juice box issue because the purple light comes on saying its ready for wifi. Again i believe this can be fixed with a firmware update.

So far im happy with this purchase and it does charge from my phone or set time from my phone.

United States on Jun 30, 2023

R. J. Johnson: I bought this EVSE back in January mainly for the power sharing functionality for when I will need to install a second EVSE within the next year. It started off working great. The app was a little clunky, but no real issues.

Fast forward to June, and I like many others were migrated to the new app, which has been a complete trainwreck. The power sharing feature, which was the entire reason I bought it, apparently doesn’t work any more. The charger was completely non-operational for a few hours and still takes 30 or so seconds to initiate charging, compared to near instant in the old app.

Anyone interested in buying this EVSE, please look at the dates of the reviews. Nearly all good reviews are from before 2023 under the old app. If you’re lucky, your juicebox under the new app will work on a basic level without any of the previously advertised functions. If you’re unlucky, it gets bricked by the new app.

Now I’m looking at the likelihood of tearing it out and replacing with Wallboxes, and since Enel decided to ruin this product 6 months after my purchase through this new app, I can’t return it and I’m out the ~$600 spent only a few months back....

United States on Jun 29, 2023

thomas w. hergenroeder: Checked the box for a plug in model and what I received was a hardwired model (as it said in the fine print) add said both. Customer service would not answer there phone, after 3 or 4 days got a pretty good back and forth email that lasted an additional 4 days that ended up with the phone call I wanted in the 1st place. WiFi only works on 2.4 GHz and turned out to be defective (time to complete set up was 1/3 of what it was supposed to be) could have been determined if someone had picked up the phone day one. Charger worked fine just no WiFi. Had to back car In wish cord was longer.

United States on Apr 02, 2023

Patrick: The length of the cord is nice, I don’t have t worry about which side or how close in I park in my normal length driveway, the cord will reach. The charging capacity Is nice of course, charges my rav 4 prime in about 4.5 hours max, and app allows for scheduling that based on time of use rates to avoid the more expensive hours. The app has a little to be desired, The buttons are a little non intuitive, but I like the setup overall. Interestingly, I find the receptacle for the charger handle quite useful, it helps prevent it from flopping down and banging around, getting banged up in the garage. A clean insertion into the receptacle fibers me and the kids direction on where to put it! A couple larger loops and insert and the cord is wrapped in about ten seconds.

United States on Dec 31, 2022

JCO: After I purchased the product I realized I really needed the JuiceBox 40. I called JuiceBox to see what I could do to complete a swap. They told me to return the 32 and then purchase the 40. I did what they said except that Costco had a $50 discount so I bought from them. Installation was easy since my home was already wired with a 50 amp NEMA adapter. Performance has been great. While my car (BMW I3) can be programmed to charge on a schedule, I find it easier to use the JuiceBox ap. Good investment.

United States on Nov 06, 2020