NAKTO Electric Bike for Adults: City Commuting Made Easy with 36V 10.4AH Removable Battery

Jenny: Not impressed with this bike at all! Actually, the bike has potential, but it’s the third party (seller) customer service that is so awful. The bike is supposed to come with a basket. It never showed up. The headlight has no on/off switch, the bike rattles when riding it, and it’s smaller than a 22” bike. I contacted the seller and they were rude and irritated and completely not helpful at all. Amazon is great, this third party seller is NOT! I will never buy another product from this seller ever again. Issues NEVER resolved.

United States on May 09, 2023

Christopher HunterChristopher Hunter: ***Update to this Review*** I decided to reach out to the seller through Amazon and they sent me a new battery. This fixed the problem and it made my wife extremely happy as well. This is a solid bike but I would strongly suggest that you look to purchase an additional battery with 2-3 years, even if you don't ride the bike often.

Within the 2 years that my wife has owned this e-bike she probably has rode it a handful of times. I finally talked her into ridding a trail with me and it turned out to be a HUGE MISTAKE. The battery kept turning completely off. I decided to switch batteries to see if it was something wrong with her bike or just the battery. When I put the battery on my bike it worked fine in the lowest peddle assist but as soon as I turned it to max it shut down completely. The worst thing about Nakto is their customer service. The rep Krystal wad very rude and offered little assistance. For a bike that is practical brand new and has only be rode maybe 6 times the battery should have not malfunctioned this way. Lesson learned I should have spent the extra $300 and purchased the RadRunner 2
from radpowerbikes.com when it was on...

United States on Apr 28, 2023

ehsanehsan: I bought this bike for my girlfriend so she can use it to go to college.
It was easy to set it up from the box and it had a handy basket and a strong lock.
it's 50 pounds and the top speed is almost 20 mph.
the good thing is that you can easily remove the battery so you can charge it easily and avoid getting robbed.

United States on Jun 13, 2022

sue kalissue kalis: Directions weren’t very helpful, main assembly went pretty easily but we did have to look up videos to get info that wasn’t clear in manual . 22 in bike was perfect for me … I’m 5’ so it’s nice to be able to get feet on the ground😉 it’s got good power 😳 actually took off on me when I was trying to get on ….until I figured out the power levels and such ! I’m still just trying it out but so far I’m loving it . Headlight doesn’t seem to work and basket would never have fit right as bracket is placed … but I “bungeed” it up for now

United States on Aug 05, 2021

RebelgirlRebelgirl: I've had the bike for about 2 months. It was fairly easy to set up, as it's mostly assembled before shipping. I did have to watch the setup video with the lady in the sports bra (!) on you tube, which was very helpful - especially with the brakes. It's not the exact same bike ( it is the Nakto Camel), but is close enough to give accurate instruction.

The bike is comfortable and sturdy. I am just over 5 feet tall and it is the perfect size for me. It's fast and fun! The battery stays charged for a long time, and I love that the battery comes out and can be charged inside my house. So far, no problems but I did buy the 2 year extended warranty...just in case. I had a couple of questions for Natko and also the seat came with a small hole in the front. I contacted the company and they answered my questions and had a new seat on the way the next day - excellent customer service!

United States on Sep 15, 2020