OutandAbout: The solution for anchoring the hardwired arm to the wall doesn’t really work. it should have a flange with a standard wall anchor. it will look a little different from the other posts but that’s an easy compromise for more stability.
build quality is great as is packaging and function and style. we love it and would probably still buy it again.
United States on Aug 24, 2023
Kindle Customer: We love our towel warmer purchased from Brandon Basics! Naturally, we were distraught when the timer switch stopped working. We contacted the company and learned from Steve that the warmer was still under warranty. He was so great to communicate with and clearly explained the process for replacement. We now have a new warmer in place and functioning properly. We are happily enjoying warm towels in Minnesota!😊
United States on Aug 18, 2023
Brenda Stadnik: I bought this towel warmer 4 years ago and it has worked flawlessly till now. recently I had an issue with the on and off switch and thought to get it repaired. The company offered to repair at no charge to me even though it was well past the warranty date! When I sent it in for repair there were some repair issues, so the replaced it with a completely new one, at no charge! I am such a happy customer! This is an excellent product and the customer service is totally amazing, they go well above and beyond to help the customer. The rep was quick to reply, there was no delay at all. The response time is incredibly fast and efficient. If I could give them 10 stars I would! The product is so reliable, easy to use and delightful to have in the bathroom! I'm a customer for life!
United States on Jul 18, 2023
D. Brown: Works perfectly! A normal size towel will be completely dry after the 2 hour timer elapses. This means that your towels will no longer stink after a few days.
This warmer is great but there are couple drawbacks:
One, the LEDs on the timer are very bright and never turn off. When the timer is off, the red LED will light up your whole bathroom. The company is working on fixing this issue so this may no longer be true.
Two, the end caps (while very high quality stainless steel) have sharp corners that may snag your towels. A quick hit with a file will help.
Three, as others have reported, the timer circuit may fail prematurely as it did for me. Unfortunately this renders the whole warmer pretty much useless for a lot of people. Kudos to Steve at Brandon Basics for promptly sending me a new warmer at no cost very quickly!
The company behind this warmer is small and they definitely care about their customers! They’re working out a few bugs in their design but it’s totally worth buying!
United States on Jan 15, 2023
| Brandon Basics Wall Mounted Electric Towel Heater | SereneLife Luxury Towel Warmer Bucket: Keep Warm Towels at Your Fingertips | Keenray Bucket Towel Warmer - Luxury Style for Warmed Towels | |
|---|---|---|---|
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| B2B Rating |
91
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99
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96
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| Sale off | $52 OFF | $4 OFF | |
| Total Reviews | 89 reviews | 187 reviews | 316 reviews |
| Customer Reviews | 4.2/5 stars of 627 ratings | 4.6/5 stars of 634 ratings | 4.5/5 stars of 3,576 ratings |
| Best Sellers Rank | #147,658 in Home & Kitchen #22 in Towel Warmers | #76,023 in Beauty & Personal Care #19 in Spa Hot Towel Warmers | #8,552 in Home & Kitchen #1 in Towel Warmers |
| Heating method | electric | ||
| Manufacturer | No | SereneLife | Keenray |
| Batteries required | No | No | No |
| Item Weight | 13.07 pounds | 10.38 pounds | 11.04 pounds |
| ASIN | B07MHV54FL | B0961BDJPX | B08GCFWBHM |
| Package Dimensions | 33.8 x 23 x 3.25 inches | ||
| Is Discontinued By Manufacturer | No | ||
| Finish types | stainless-steel |
United States on Aug 27, 2023