ANCHEER 350/500W Electric Bicycle - High-Power Motor for Long-Distance Riding

Ron Pusser: My bike arrived earlier than expected and was easily assembled. It doesn't do 20mph like advertised but it moves along. Overall a good purchase.

United States on Jul 27, 2023

Gigaboye: I bought this to use to get to work so I do not have to take my car across town.

I go from the north side of town to the south side which takes about 5 minutes via car. On the bike it takes 10 minutes which is not bad at all!

I added some saddle bags and bags to the front rack for extra storage. I also am getting some other bags to put on it.

My daily commute is about 5-8 miles per day round trip including me taking my lunch.
I can charge it at work and it be fully charged half way through the day.

My only complaint is customer service wise. I want to get a second battery but they are not much of a help support wise.

Also not quite sure of how waterproof it is but I am still getting a full bike cover for it and I prefer not to ride it in the rain.

I have noticed some cable chafing where the cables go into the frame near the front wheel. I plan to cut a spare grommet i have down and fit it in there and put some electrical tape on top just to add extra protection.

The kick stand I notice does not seem as stable as when the bike came originally and I notice some bent metal where the kickstand goes into.

The seat is adequate...

United States on Jun 27, 2023

Leigh Parette: After 6 weeks Ancheer has refused to help with a non-functioning pedal assist - Warning to all as it appears they do not have parts, service, or knowledge of what they are selling. They appear to only be a marketing company.
(Reply) The only thing you are concerned about is the claim. Ancheer is not concerned about the customer or your product's quality. Ancheer's just about the money and who you can cheat by being untruthful, dishonest, or unresponsible.
(Reply) You shipped me a non-functioning Electric Bike (pedal assist doesn't work) and six weeks later you haven't provided a replacement part or replacement bike and I would ship back the original. What is a year warranty when you do not honor the warranty or support the customer. You showed a video of a completely different bike setup and still haven't sent replacement parts.
(Reply) Most importantly I thought I was purchasing from the bike manufacturer, but now I believe that you are just a marketing reseller and that you do not have parts, service, support, or knowledge of the bikes you sell.

Six Weeks Later:
Still no help from Ancheer

Hello customer,
Thanks for your message, so sad to make you...

United States on Jun 28, 2022

PeteC: What's not to like about this bike? If you are serious about buying an eBike for a taller person who is not afraid of a little power, consider this eBike for sure!!! it's amazingly fun to use - especially when you want to just cruise around. It's awesome on helping get up those hills you could never get up on a conventional bike. I use my mountain bike for trails usually, but could never really use a regular bike around my neighborhood because it is just too hilly. First run with this bike, (and honestly I should be ashamed of myself), not only was I able to conquer the large hills around my block with the amazing 5 levels of pedal assist, but when i opened the throttle leading up to going down the large hill, I had this bike pushing 44 mph (disclaimer - the throttle only allows you 20 mph max on a FLAT surface ;) ). Other than the hills and when I'm trying not to be lazy, it's a regular bike in almost every way (I say almost because of it's weight and size - see CONs below). This bike looks beautiful, is easy to use, has an easy to use digital readout with speedometer, odometer, battery charge info, and tons of other function. It has conventional disk brakes and a 21 speed gears...

United States on Apr 15, 2021