Allavino VSWR172-2SSLN Dual-Zone Wine Refrigerator - Perfect for Red and White Wine Storage

jan: Purchased this wine Refrigerator in April 2017 for $1,599. + tax. A couple of weeks ago, we noted that the temperature readout for both zones was 64 degrees and the inside of the refrigerator was very warm - undoubtedly much hotter than 64 degrees. I contacted Allavino. They had me try a hard reset. It didn't work. Allavino informed me they do not perform any service work and gave me the name of a local service company. They also offered an "extended" warranty, which would replace the unit for $900! The service company came out and told me the compressor must be replaced - estimated cost $1,000. When the repair man opened the door of the unit, he said he could smell a leak. This smell was not unpleasant and was present when we received the refrigerator. Since the refrigerator seemed to be operating fine, we just assumed it was a smell emanating from the materials used in the interior. The repair man informed us that all of the large capacity wine refrigerators only have an expected life of 1-2 years, including Allavino, and that ours died right on schedule. Apparently, this is a widely known fact in the industry that is not disclosed to their customers. Since...

United States on Jul 23, 2019

DudeUg: It's a good looking wine cooler, but it has issues. I had to have the first one I received taken away and replaced due to its inability to maintain stable temperatures in the red wine section. Also, as mentioned by others it's LOUD. There is literally no where in my large home where you don't hear it. That's a 2 story 5 bedroom home I'm talking about. I've had bad luck with wine coolers, so for once, I bought an extended warranty. Three years in, and the compressor has failed. That was a month ago, and I'm still waiting for the repair company to get a compressor and fix it. We had thousands of dollars of good wine sitting out in the bookcase during a heat wave, and still no word about when it will be repaired. When (if) it does get fixed, I'll sell it to you CHEAP if you want it. Beware. It's crap pure and simple. In order to save our wine we had to buy a new wine cooler. I'd give it zero stars if I had that option.

United States on Sep 20, 2018

hettiwi: I only have had the Allavino wine cooler for a couple of weeks, but it appears to be working fine. It stays within a couple of degrees of the temperatures I have selected and it is very quiet. I can barely hear any compressor noise even when I am standing right in front of the unit. The build quality is much better than the previous name brand units I have purchased. The case is strong and does not bow out from the sides, the shelves do not sag and slide out smoothly. The order and delivery process went smoothly. We ordered the wine cooler on December 30th. and received it on January 8th. Contrary to other name brand units I have ordered, it was well packaged. My only disappointment was that we did not receive the white gloves treatment which we would have received if we had ordered the wine cooler directly from The Beverage Factory instead of through Amazon, but we knew that when we placed our order, but opted to go through Amazon, as the extended warranty we purchased through Amazon had better reviews that the warranty insurance provided through The Beverage Factory.

United States on Jan 17, 2018

IDInMyFuture: I paid for express shipping to have the unit for Thanksgiving, but unfortunately it would not cool. Their customer service gave me some suggestions, but in the end the unit was defective. The Beverage Factory quickly arranged for a replacement unit to be delivered the following week and since the black unit was not in stock, the upgraded me to the Stainless Steel at no cost.

It was unfortunate that the original unit did not work, but Emmie did a great job dealing with a less than happy customer. She always called when she said she would, and followed up to make sure I was happy with the replacement unit. Also a shout out to the delivery company that rearranged their delivery schedule to accommodate my schedule.

The new unit is beautiful and works perfectly!!

United States on Dec 06, 2016

K. Collier: After much searching I decided on this model for two main reasons. First, the price was fair. Second, the flexibility of the shelves is better than most anything else out there. Any size bottle (except magnums) can be placed on any shelf in a number of different combinations. The shelves slide in and out easily.

I have had the unit now for a couple of months and it is working great. Set-up was straightforward and one question on handle assembly was quickly answered via the support line.

Pros:
- Fair price
- Sturdy and flexible shelves
- Looks great and easy to set-up

Cons:
- a little noisy when the compressor is running at full speed, however this doesn't happen often.

Would recommend this to anyone looking for a dual temp unit in this size!

United States on Dec 05, 2016