Richell Convertible Pet Playpen: Indoor and Outdoor Use for Your Furry Friend

MTK: We have an X-Large puppy and wanted something that would be easy to set up and move not splinter, rust and was “soft” on cabinets and floors while also being able to survive outdoor weather conditions. Other less expensive products were out there but none met all our target areas except this one. When we received the box, it was damaged from transport and several panel “hinge pins” were broken. One email verification with a photo is all it took! The representative was outstanding. The replacement panels were sent out and arrived quickly. The company representative ensured we were updated with the status and tracking information and then called to ensure it was delivered and again called later to verify we were satisfied with the replacement pieces as well as the over all approval if their enclosure.
This is clearly a company that produces a superior product and has outstanding customer service to back it.

United States on Aug 25, 2023

Leah KrichbaumLeah Krichbaum: I bought this for a few reasons:
1. I wanted my puppy to have more space while I was at work, while ensuring he was kept somewhere safe and puppy proof
2. I had a playpen I had been using, which he escaped.

This pen has met both of these needs. The narrow slots allow him to see out without being able to fit through (he's 15 pounds, and is able to fit through some fences). The fact that there are no horizontal bars keep him from climbing out, and it's significantly taller and heavier than he is, so he cannot move it. The door works well to allow access when I want, and I have never seen any of the issues with the latch mentioned by other users. He's a clever dog, and even when he has really wanted out, he could not get the door open. I have it pressed up against the wall, which allows plenty of space for toys, his crate, and his food and water dishes.

The disadvantages:
1. there are only a couple of options for the angle at which the walls can be connected and remain locked: 180 degree, 120 degree, or 90 degree. So while there is some customization allowed, I was disappointed that there wasn't a more universal joint that would keep the panels in place...

United States on Dec 21, 2018

Amazon Customer: There isn't anything I dislike about this product. 20 years of experience in raising healthy kittens has given me great insight into the basic requirements of a containment system that could address the special unique escape skills of young kittens. Once they are loose - it is difficult to locate them because they can squeeze themselves through small spaces - and there are many dangerous situations they can encounter. This product is very well constructed, easy to clean with a cloth and warm water, very simple to assemble, and young kittens cannot jump over the sides or squeeze through openings. The openings are close enough together so that the kittens can see out but cannot get out. It is a neutral tan color that blends into any decor. The gate is the easiest to open with one hand, and closes easily and securely - nothing to squeeze or twist - just lift up the lightweight gate an inch and swing the door open - outward. I have spent twice as much on other enclosures over the years - and none of them have even come close to this quality, ease of cleaning, and creates a healthy, safe environment for young kittens. I would not hesitate to recommend this product to anyone who breeds...

United States on Oct 26, 2018

Christine Haylock: easy to put together, sturdy and can configure it into many different shapes

Canada on Sep 30, 2017

Laurie: very well constructed and very sturdy!!!

Canada on Feb 07, 2017

Tory Whiteside: Ugly as sh..t, but that said study and has held up well in the environment - we are using it as an outdoor gate so quite happy with it's general durability.

Canada on Oct 05, 2016

M. M.: After having purchased two different size made of canvas/net/zippers/liner that didn't hold up for our little Malshi pup, I decided to buy this well made and solid play pen to contain our girl in those times when we are not home and where she can sleep and be safe. This playpen is so simple to assemble and came inside a box within a box, so nothing was ruined during the shipment process. All parts to the play pen were there and am waiting on the liner or top to arrive as it's versatile. This hexagon shape offers the same equivalent of space as the other large fabric play pen and I'm sure it will not have to be replaced. It also can be used as a rectangular, square, or gate besides the hexagon. That many shapes from one item; you can't find that much versatility in anything else marketed that is going to withstand all ages of our Malshi. You can also buy off the bolt, thick plastic to use as a liner and place a thick fabric pad over it for comfort that's washable. The playpen sits in our living room on carpet needing that pet proof protection. The color of the playpen is exactly as the picture shows it to be. It is best to arrange the dark brown lock tops in position first and then...

United States on Jul 29, 2015