NAKTO 26" 250W Cargo Electric Bicycle with Shimano 6 Speed Gear for Sporty Riding

267: I bought this bike back in 2019 and have had this bike for about a year now. I have been using it on a daily basis (rain and shine) to commute to work and home. Overall, both the product quality and customer service desire 5 stars.

First is the product quality. The fully charged battery was enough for me to get to and back from work, which totals to about 12 miles a day. The acceleration is there because I had no problem going up the hills in the hilly PA. Although I never tried 60 mph, the bike was able to constantly give me the 8 - 14 mph for my needs. Moreover, the break system had worked well as I have not had any accident or ticket. Due to my daily usages, I did have to replace a set of tires and break pads. However, these parts were cheap on Amazon and the design of the product was very easy for me to replace the parts. Other than that, I did not have to replace any part of the bike.

Second is the customer service. Half year through the purchase, I did encounter a situation where the battery was not charging. I think there was a power surge and popped the fuse. I contacted the customer service via email and the people over there were very nice and friendly....

United States on Sep 20, 2020

Jessica: Let me start by saying I LOVE THIS BIKE! The motor is a great assist, no longer have to worry about hills or going too far & not being able to get back. For someone not in the greatest shape or with an injury this bike takes the worry out of it & allows you to have fun on a bike again! The bike feels solid & stable. If you watch the assembly video on amazon or youtube, it is pretty easy. The directions that come with the bike make assembly difficult, but the video will sort you out. There are some adjustments that I had to make during assembly. I needed something like Loctite or JB weld to make the light stay on. The bolts wobble loose with riding and the light falls over, rattling on the fender. Also, I had to take the bike to a shop to have to front brakes set right, I couldn't get them right & they squeaked badly. They still squeak so I will have to take it somewhere else to have them set at the right angle (the 1st shop I went to doesn't like e-bikes, rude).

The seat seemed comfy at first but after a few rides I decided to order a replacement from the Nakto website directly, that should be here in a few weeks. I do prefer this frame style of bike, it's...

United States on Jul 07, 2020

Vality: While I am used to riding regular bikes, this is my first ebike. While I was initially worried by the mixed comments people have made about 250 watt bikes I was pleasently surprised. For the price this bike is great value, it is easy to ride, and not too powerful nor too weak. It is also comfortable enough to work OK as a normal bike if need be, though is awkward to lift or carry if you need to take it up stairs.

The quality is suprisingly good for the price and both the mechanical and electrical parts are not bad at all.

My only issues are the assembly is a little bit involved and you may need wrenches (specifically a 10mm) and alen keys of sizes not included in the package, as well as needing to find assembly instructions online as the manual does not explain assembly at all.

Additionally several of the accessories were missing, and delivery was a nightmare due to instructions the seller gave the courier to refuse delivery to my appartment mail room, meaning I had to hire a taxi to collect it from a depot.

It seems the basket, helmet and bike lock shown in the pictures are not included sadly.

United States on Sep 13, 2019